Can I get ongoing Storyline Training support?

After completing one of our courses you are welcome to email your trainer with any post-training questions you may have.

We also write helpful articles and create video tutorials to which anyone can subscribe and view. We often get requests for tutorials on specific topics and we do our best to create them.

If you’re after something more formal, get in touch. We can chat about your needs and get a training support plan in place.

If I change my mind, can I get a refund?

Teams wishing to cancel a scheduled course may do so at least one week before the training date to receive a full refund. Any travel expenses incurred will not be refunded.

Cancellations requested less than one week from the scheduled date are ineligible for a refund. Storyline Training will be happy to re-schedule your training to a more appropriate date, subject to availability.

What are the terms and conditions?

Training in Victoria:

Full payment is required one week before the training starts for courses in Victoria.

Training outside Victoria:

For courses outside Victoria, payment is required sooner to organise the most cost-efficient travel. Contact us ASAP for details.

All locations:

Teams wishing to cancel a scheduled course may do so at least one week before the training date to receive a full refund. Any travel expenses incurred are not refundable.

Cancellations requested less than one week from the scheduled date are ineligible for a refund. Storyline Training will be happy to re-schedule your training to a more appropriate date, subject to availability.